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News

Ingram poised to further streamline EMEA back-office functions
2017-09-04

American broadliner Ingram Micro is set to move more processes to its service centre in Sofia as its pan-EMEA back office reshuffle continues, according to EMEA executive vice president Mark Snider. Ought to Snider, the firm has been streamlining processes in its warehouses for some time, but is now putting more of a focus on speeding up office functions, which will in turn put more demand on its services centre in Sofia, Bulgaria. The distributor has hired a "Lean" European director and in-country staff responsible for improving office efficiency. "We have this balancing act where, at the same time, we have implemented 'Lean' which allows us to go through the processes we have and streamline them. We do that in the warehouses… but we are doing that in the offices now - we have hired a Lean leader for Europe… and we have hired Lean people in different countries. The idea is the back office processes will become more concerned, because in a lot of distribution you have complex processes coming from vendors and from the customers and we tend to try to fit them as opposed to forcing all of them to fit us", said Snider. The total headcount at the Sofia centre, which provides back-office functions and standardised support across EMEA, has risen to more than 1,000 employees, a number which is likely to increase as the firm looks to streamline office functions across its EMEA territories.

"We have over 1,000 [people] now in Sofia. It works really well. There are some advantages to it, it is so close to the rest of Europe, it is inexpensive, it is a fast flight to get there or for them to come to European countries," Snider said. "It is less expensive than the local market and the advantages, as they do more of these back-end functions for Europe as time goes on, they start being able to streamline some of the processes that go there. They get better at doing these processes, so it is definitely part of the longer-term strategy to lay that out. What you can't do with automation, we find [do via] that group. We probably will grow the headcount in Sofia, but I think even more we are streamlining more functions at the same time."

In the past, consolidating in-country support functions across Europe has meant Ingram has had to lay off regional staff. In 2014, the firm announced a restructure process which saw its Sofia centre expand at the potential expense of jobs. Snider said that the firm is instead concentrating on ramping up headcount in areas such as cloud and commerce and fulfilment. "It seems to be so far that the roles evolve into more of these strategic roles so they are less administrative. There have been cuts here and there, but when you take a look at the overall population in some countries, they have morphed into [being] more strategic and coming more into the cloud area as that continues to grow. The commerce and fulfilment solution area is a real growing area for us, so that is growing as well from a headcount perspective", concludes Mark Snider (source: Channelnomics Europe).

ITWORX signs partnership with Ingram Micro
2017-08-25

In a step to reinforce its global reach, IT service provider ITWORX announced its partnership with Ingram Micro Global as an official worldwide distributor of "ITWORX HUB", the Office 365 digital workplace for Microsoft Office 365 customers looking to foster employee engagement and boost productivity. Through this agreement, ITWORX brings its renowned Microsoft-powered SaaS productivity platform "ITWORX HUB" closer to all Office 365 customers worldwide. ITWORX HUB provides businesses with an intuitive, smart and personalized solution that serves as a one-stop shop for all corporate applications, boosting teamwork and collaboration anytime, anywhere and on any device.

Commenting on the partnership, Hafez Hamdy, CEO of ITWORX, said: "ITWORX HUB brings the power of the Microsoft Cloud to the fingertips of employees in an intuitive and engaging experience that they can access at work, home, or out in the field. We’re excited about our partnership with Ingram Micro, which aims at strengthening and expanding ITWORX HUB impact and global reach."

By extending the capabilities of Office 365, ITWORX HUB empowers employees to stay productive and engaged at all time by gathering all their needs in one tool. With intelligent features that boost productivity, ITWORX HUB makes employees' daily tasks just one click away; from getting to know company news to submitting vacation requests, reviewing subordinates' work, collaborating across-functions on corporate projects, issuing invoices to customers, or simply booking meeting rooms. Additionally, ITWORX HUB's intuitive, modern and friendly design makes communicating with team mates and accessing corporate resources an enjoyable and engaging experience for all employees, while Workspaces & Groups enable chat-like exchanges and ensures team resources such as documents, project plans, and performance dashboards are kept in one place. With its vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro's partnership with ITWORX will offer Ingram's web of partners around the world (in the EMEA, through its offices in Austria, Belgium, Egypt, France, Germany, Hungary, Italy, Lebanon, Morocco, the Netherlands, Norway, Oman, Pakistan, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, the United Arab Emirates and the United Kingdom) a unique software that brings an added value to their customers.

Ingram Micro named global Symantec distribution partner
2017-06-19

Building on its success in advanced IT security, broadliner Ingram Micro is now a key global distribution partner for Symantec and an authorized distributor for the network security portfolio Symantec gained through its acquisition of Blue Coat last August. "With Symantec and Ingram Micro as part of our partner ecosystem, we are empowered and enabled to deliver the advanced managed security services and solutions businesses need to confidently capitalize on the business-building benefits of cloud computing", said Pat Grillo, Chairman of the Board Atrion, an Ingram Micro channel partner.

Under the new scope, Ingram Micro will expand its reach from multi-regional to global, and support Symantec's Integrated Cyber Defense enterprise portfolio including endpoint, email, data loss prevention, data center, cloud security and secure web gateway solutions. Channel partners across several key regions including the Americas, Europe and Asia can now easily engage Ingram Micro to establish a new or expanded relationship with Symantec. Additionally, existing Ingram Micro / Symantec channel partners can expand their solutions portfolio and services reach to include complementary product lines and international customers.

"Serving as a key global distribution partner for Symantec and expanding our authorization is rewarding and an opportunity we worked hard to secure and will certainly capitalize on", said Thomas Bamrick, director, Global Vendor Engagement, Ingram Micro. "Our ability to out execute and add greater business value to Symantec's business is proven, and we are excited to build on our success and enable more channel partners worldwide to take advantage of all Symantec has to offer."

Together, Ingram Micro and Symantec offer channel partners the sales, marketing and technical support resources needed to speed the sales cycle and simplify success, while maximizing channel partner’s potential for profitable growth. "Symantec is committed to the channel and excited to have Ingram Micro as part of its go-to-market global business strategy as we secure the Cloud Generation", said Erick Foy, director of channel sales for North America for Symantec. "Our distribution partners are an essential part of our new channel program and together we will succeed."

Mark Chlebek to Head Pan-EMEA Ingram Micro Division
2017-04-25

Broadliner Ingram Micro has unveiled a change of leadership in its pan-EMEA division. Mark Chlebek replaces Robert Beck as executive director of this division, managing relationships with pan-EMEA vendor partners. Beck will "gradually withdraw from the day-to-day business", before ending his 25 year career with the distributor. A 20-year company veteran, having joined Ingram in 1997, Chlebek takes responsibility for "purchasing and business management" for regional vendor partners managed by the distributor on a centralised basis. As part of the EMEA senior management team he reports to global group president of EMEA Mark Snider. "I'm excited to have Mark Chlebek coming into this strategic role. Mark brings with him years of EMEA-wide experience driving innovation and growth for our business. I am looking forward to working with him in his new capacity", Snider says. "I'd like to take this opportunity to thank Robert Beck for his many years of service and dedication to Ingram Micro. I'd also like to thank him for volunteering to help with a smooth transition, ensuring Ingram Micro business will continue without interruption to our vendor and customer partners." Chlebek is but one recent promotion in Ingram management. In February the distributor appointed Jacek Murawski as VP of EMEA vender engagement, with Günter Schiessl and Jordi Muñoz reporting into him in roles overseeing the management of partnerships with volume and value vendors respectively.

Ingram Micro strengthens EMEA go-to-market team
2017-04-14

Broadliner Ingram Micro has strengthened and invested in its regional go-to-market team and capabilities in EMEA. In line with this strategic move, a number of changes have been made to Ingram Micro's EMEA vendor engagement team and the EMEA leadership team.

Jacek Murawski has been appointed to the new role of vice president, EMEA vendor engagement and joins the EMEA leadership team. Murawski most recently served as General Manager and VP EMEA for Odin Automation, a leading cloud provisioning management technology platform acquired by Ingram Micro in December 2015. Murawski brings experience from both the distributor and vendor side to his new role, as he previously served as general manager Microsoft Poland, general manager for Dell in Eastern Europe and senior VP, strategic industries, EMEA with SAP, as well as 9 years in EMEAR leadership roles at Cisco.

Furthermore, Günter Schiessl, who until recently led volume vendor management for Ingram Micro Germany, is also taking on a new role with the company. Schiessl, who will report to Murawski, is tasked with the new role of leading Ingram Micro's volume vendor engagement team in EMEA. Jordi Muñoz will also now report to Murawski in his new position leading Ingram Micro's value vendor engagement team in EMEA; he formerly served as the value business lead for Ingram Micro Spain. Both Schiessl and Muñoz bring a great depth of knowledge and experience with them to their new positions and are expected to further strengthen Ingram Micro’s well-established relationships with customers and vendors in the region.

Sabine Howest, Ingram Micro vice president global vendor engagement, commented: "each of these individuals is well-respected in our industry, having distinguished themselves as experts in their fields. We are extremely pleased to be strengthening and investing in our regional go-to-market team and capabilities in EMEA. In 2017, you will see Ingram Micro put our vendors' and resellers' needs at our core as we aggressively grow our market relevance. These changes reflect Ingram Micro’s commitment to play an ever-increasing leadership role in the EMEA market."

Alongside the aforementioned changes, Tasneem Baldiwala, formerly vendor engagement lead for EMEA, will move to a new role leading strategic planning and execution for the region, reporting to Ingram Micro executive vice president and president EMEA, Mark Snider, and remaining a member of the EMEA leadership team. Mark Chlebek, who formerly led the value vendor engagement team, has been promoted to executive director, EMEA development and also joins the EMEA leadership team. In their new roles, they will harness their experience and knowledge from working with vendor partners, further strengthening Ingram Micro's leadership team in EMEA.

 

Ingram Micro België, divisie Advanced Solutions
Address

Ingram Micro België, divisie Advanced Solutions
Luchthavenlaan 25A
B-1800 Vilvoorde
Belgium
Phone : +32 (0)2 254 99 00
Website : http://www.ingrammicro.be
E-mail : sales@ingrammicro.be

Team

General manager : Mr Christophe Defrance (*** ****** ********* ** ***** **** )
Marketing director : Mr Philip Sempels (*** ****** ********* ** ***** )
Sales manager : Mr Philippe Foubert (*** ****** ********* ** ***** **)

Information

Creation year : 1996
Numéro d'entreprise/Ondernemingsnummer : 0425.077.655
VAT number : BE 0425.077.655
Active resellers : 5000
Indirect turnover : 100%
National/regional/export split : 100/0/0
Export : Luxemburg
VAD : Networks, security, software
Main brands : Cisco, Citrix, HPE, Microsoft, Symantec Enterprise Security
Clients : ASP, corporate resellers, dealers, ISP, IT consulting and service providers, specialized resellers, systems integrators, VAR
Employees : 30 people

Products

Accessories
19" accessories, bays and racks
APC by Schneider Electric, Dell Technologies, Fujitsu Technology Solutions, SonicWALL
Batteries for others kind of materials
APC by Schneider Electric
Cooling units
APC by Schneider Electric
Headphones and microphones
Jabra

Cabling and connectivity
Antennas and cables
Cisco, Cisco (Meraki), HPE Networking
Fibre channel/SAN cables and connectivity
Cisco, Dell Technologies Compellent
KVM
APC by Schneider Electric, Cisco, Dell Technologies
Network cables and connectivity
Cisco, Cisco (Meraki), HPE Networking
Optical cables and connectivity
Cisco
Phone cables and connectivity
Cisco
Power cables and connectivity
APC by Schneider Electric, Cisco, Cisco (Meraki)
SCSI cables and connectivity
Dell Technologies

Computers
Passive terminals
Dell Technologies Wyse, Fujitsu Technology Solutions, IGEL Technology
X86 servers (32 and 64 bits)
Cisco, Dell Technologies, Fujitsu Technology Solutions, HPE
X86 workstations (32 and 64 bits)
Dell Technologies, Fujitsu Technology Solutions, HPE

EDM (Electronic Document Management)
EDM archiving software
NetApp, Quest Software
EDM storage hardware
NetApp
EDM workflow software
NetApp

Electric protection
Electric protection accessories
APC by Schneider Electric, HPE
Line-interactive UPS
APC by Schneider Electric, Dell Technologies, HPE
Off-line UPS
APC by Schneider Electric, HPE
On-line UPS
APC by Schneider Electric, Dell Technologies, HPE
Surge protectors
APC by Schneider Electric, HPE
UPS management software
APC by Schneider Electric, HPE
UPS network adapters
APC by Schneider Electric, HPE

Networks
Acceleration hardware and software
Cisco, Citrix, SonicWALL
Analog modems
Cisco, HPE Networking
Audio and video servers
Cisco, HPE Networking, Pelco by Schneider Electric, Polycom
Bandwidth management
Cisco, Citrix, HPE Networking, Ivanti (Appsense), SonicWALL, Stormshield, ThinPrint
Bridges, gateways and routers
Cisco, CradlePoint, Dell Technologies Force10, HPE Networking, Polycom, SonicWALL
Cache servers
Cisco, HPE Networking, NetApp
CD/DVD servers
Cisco
DSL modems
Cisco, HPE Networking
DSLAM
Cisco, HPE Networking
Emulation and virtualization software
Cisco, Citrix, DataCore, HPE Networking, McAfee, Microsoft, NetApp, Quest Software
Fax servers
Cisco
GPRS, Edge, 3G and 4G modems
Cisco, HPE Networking
High availability
CA Technologies, Cisco, Citrix, HPE Networking, SonicWALL, Stormshield
Hubs
Cisco
IP cameras
Cisco, HPE Networking, Pelco by Schneider Electric, Polycom
ISDN adapters
Cisco, HPE Networking
Load balancing
Cisco, Citrix, HPE Networking, SonicWALL
Management and supervision software and hardware
CA Technologies, Cisco, Cisco (Meraki), Citrix, HPE Networking, Ivanti (Appsense), Ivanti (RES Software), McAfee, Microsoft, Polycom, Quest Software, SonicWALL, Stormshield, Veritas Technologies
Network adapters
Cisco, Dell Technologies Force10, Fujitsu Technology Solutions, HPE Networking
Peripherals servers
Cisco
Powerline communications
Cisco, HPE Networking
Print servers
Cisco, Dell Technologies Force10, HPE Networking, ThinPrint
QoS
Cisco, Citrix, HPE Networking, Ivanti (Appsense), NetApp, SonicWALL, Stormshield
Remote access servers
Cisco, HPE Networking, SonicWALL, Stormshield
Switches
Cisco, Cisco (Meraki), Dell Technologies Force10, HPE Networking
Test products
Cisco, HPE Networking
Transceivers and repeaters
Cisco, HPE Networking, Pelco by Schneider Electric
Wireless access points
Cisco, Cisco (Meraki), Dell Technologies Force10, Fujitsu Technology Solutions, HPE Networking, SonicWALL
Wireless network adapters
Cisco, Dell Technologies Force10, Fujitsu Technology Solutions, HPE Networking

Security
Alarm systems
Pelco by Schneider Electric
Antispam
CA Technologies, Cisco, HPE Security, Kaspersky Lab, McAfee, Microsoft, SonicWALL, Stormshield, Symantec Enterprise Security
Antispyware
CA Technologies, Cisco, HPE Security, Kaspersky Lab, McAfee, Microsoft, SonicWALL, Stormshield, Symantec Enterprise Security
Antivirus
CA Technologies, Cisco, HPE Security, Kaspersky Lab, McAfee, Microsoft, SonicWALL, Stormshield, Symantec Enterprise Security
Authentication
CA Technologies, Cisco, Citrix, HPE Security, McAfee, Microsoft, Quest Software, SonicWALL, Stormshield, Symantec Enterprise Security
Biometry
Fujitsu Technology Solutions, McAfee, Microsoft
Content filtering
CA Technologies, Cisco, Cisco (OpenDNS), HPE Security, Kaspersky Lab, McAfee, Microsoft, Quest Software, SonicWALL, Stormshield, Symantec Enterprise Security
Encryption
Cisco, Citrix, HPE Security, McAfee, SonicWALL, Stormshield, Symantec Enterprise Security
Fire detection
APC by Schneider Electric
Firewalls
CA Technologies, Cisco, Citrix, HPE Security, Kaspersky Lab, McAfee, Microsoft, Polycom, SonicWALL, Stormshield, Symantec Enterprise Security
Intrusion protection
CA Technologies, Cisco, Kaspersky Lab, McAfee, Microsoft, SonicWALL, Stormshield, Symantec Enterprise Security, Trend Micro
Log analysis
CA Technologies, Cisco, Citrix, HPE Security, McAfee, Quest Software, SonicWALL, Stormshield, Symantec Enterprise Security
Physical access control
McAfee
Secure mail
CA Technologies, Cisco, Kaspersky Lab, Microsoft, SonicWALL, Stormshield, Symantec Enterprise Security
Security appliances (UTM)
Cisco, NetApp, SonicWALL, Stormshield, Symantec Enterprise Security
Traffic management
CA Technologies, Cisco, Citrix, HPE Security, Kaspersky Lab, McAfee, Microsoft, SonicWALL, Stormshield, Symantec Enterprise Security
Traffic monitoring
CA Technologies, Cisco, Citrix, HPE Security, Kaspersky Lab, McAfee, Microsoft, Quest Software, SonicWALL, Stormshield, Symantec Enterprise Security
Video security solutions
Cisco, Pelco by Schneider Electric
Virtual Private Networks
Cisco, HPE Security, McAfee, Microsoft, SonicWALL, Stormshield, Symantec Enterprise Security
Vulnerability management
Cisco, HPE Security, McAfee, Stormshield, Symantec Enterprise Security

Services
Added value
CA Technologies, Cisco, Fujitsu Technology Solutions, HPE, HPE Networking, Ivanti (RES Software), Kaspersky Lab, McAfee, NetApp, Quest Software, SonicWALL, Stormshield, ThinPrint
ASP and xAAS
Awingu, CA Technologies, Cisco, Cisco (Meraki), HPE, IBM SoftLayer, ITWORX, McAfee, Microsoft, NetApp, Nomadesk, SkyKick
Financing solutions
Cisco, Dell Technologies, HPE
Infrastructure outsourcing
CA Technologies, HPE
Mail
Cirius, Cisco
Offsite and online backup
Acronis, CA Technologies, Cisco, Dropbox, Quest Software
Security as a Service
CA Technologies, Cisco, Kaspersky Lab, McAfee, SonicWALL, Stormshield
Training
CA Technologies, Cisco, Citrix, DataCore, Dell Technologies Wyse, Fujitsu Technology Solutions, HPE, HPE Networking, HPE Security, IGEL Technology, Ivanti (RES Software), Kaspersky Lab, McAfee, NComputing, NetApp, Pelco by Schneider Electric, Polycom, Quest Software, SonicWALL, Stormshield, Symantec Enterprise Security, ThinPrint
Warranty extensions
APC by Schneider Electric, CA Technologies, Cisco, Dell Technologies Compellent, Dell Technologies Wyse, Fujitsu Technology Solutions, HPE, HPE Networking, HPE Security, Ivanti (RES Software), McAfee, NetApp, Pelco by Schneider Electric, SonicWALL, Stormshield, ThinPrint

Software
Access infrastructure solutions
Citrix
Application servers
Adobe, Citrix
Clustering software
Fujitsu Technology Solutions
Communication software
CA Technologies
DBMS and associated tools
Corel, McAfee, Quest Software
Graphics software
Corel
Mail and groupware software
Citrix
Management software
CA Technologies, Citrix
Office application software
CA Technologies
Other types of software
DataCore, Ivanti (Appsense), Ivanti (RES Software)
Programming software
Adobe
Test tools
Quest Software
Utility software
CA Technologies, Kaspersky Lab, Pelco by Schneider Electric, ThinPrint
Web servers
Adobe
Web services
Adobe

Storage
Backup software
Acronis, ArcServe, Fujitsu Technology Solutions, MicroFocus (HPE Software), Quest Software
Data management software
Acronis, ArcServe, Cisco, DataCore, Fujitsu Technology Solutions, McAfee, MicroFocus (HPE Software), NetApp, Quest Software
Fibre Channel controllers
Cisco, Fujitsu Technology Solutions, HPE, NetApp
Fibre Channel hubs
Cisco, Fujitsu Technology Solutions, HPE, NetApp
IDE controllers
Fujitsu Technology Solutions
ISCSI servers
Cisco, Dell Technologies Compellent, Fujitsu Technology Solutions, HPE, HPE (Nimble Storage), HPE Networking, NetApp
Libraries
Dell Technologies Compellent, Fujitsu Technology Solutions, NetApp
Magneto-optical drives
HPE
NAS servers
Cisco, Dell Technologies Compellent, Fujitsu Technology Solutions, HPE, NetApp, Pelco by Schneider Electric
Other storage hardware
Dell Technologies Compellent, Fujitsu Technology Solutions, HPE, NetApp
Raid controllers
Cisco, Dell Technologies Compellent, Fujitsu Technology Solutions, HPE
Raid servers
Cisco, Dell Technologies Compellent, Fujitsu Technology Solutions, HPE, NetApp
Removable storage
Dell Technologies Compellent, Fujitsu Technology Solutions
S-ATA controllers
Dell Technologies Compellent, Fujitsu Technology Solutions, HPE
S-ATA harddisks
Fujitsu Technology Solutions, HPE
SAN controllers
Cisco, Dell Technologies Compellent, Fujitsu Technology Solutions, HPE, NetApp
SAN hubs and switches
Cisco, Dell Technologies Compellent, Fujitsu Technology Solutions, HPE, NetApp
SAN servers
Cisco, Dell Technologies Compellent, Fujitsu Technology Solutions, HPE, HPE Networking, NetApp
SCSI and SAS controllers
Cisco, Dell Technologies Compellent, Fujitsu Technology Solutions, HPE
SCSI and SAS harddisks
Cisco, Dell Technologies Compellent, Fujitsu Technology Solutions, HPE, NetApp
Streamers
Dell Technologies Compellent, Fujitsu Technology Solutions, HPE
Tape drives
Dell Technologies Compellent, Fujitsu Technology Solutions, HPE
USB and/or Firewire CD/DVD/Blu Ray readers and writers
Dell Technologies

Telecommunications (IP)
Audioconferencing
Cisco, HPE Networking, Polycom
Micro-switches
Cisco, HPE Networking
Music on hold
Cisco, HPE Networking
PBX
Cisco, HPE Networking
Phone and voice-over-IP
Cisco, HPE Networking, Innovaphone, Jabra, Polycom
Switchboards
Cisco, HPE Networking
Teleconferencing
Cisco, Polycom

Thin computing
Thin client accessories
Dell Technologies Wyse, Fujitsu Technology Solutions, IGEL Technology, NComputing, ThinPrint
Thin client software
Citrix, Dell Technologies Wyse, Fujitsu Technology Solutions, IGEL Technology, Ivanti (Appsense), NComputing, Quest Software, ThinPrint
Thin clients
Cisco, Dell Technologies Wyse, Fujitsu Technology Solutions, IGEL Technology, NComputing


Services

Value added services
After-sale consulting, audit, authorized training centre, business plan help, co-marketing funds, customer loyalty program, demo products, e-mailing, field sales staff, hardware installation, information newsletter, IT operating, lead generation, magazines, newsletters, on-site training, personalized help, pre-sale consulting, product catalog, product loan, project management help, sales help, seminar centre, system integration, telemarketing, training centre, transfer of skills, trial products