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News

Kindermann, ENO, VIDEOR, Westcon: some news from German distributors
2016-03-01

Germany: AV specialist Kindermann has expanded its portfolio with Ctouch LFD touchscreens, from Dutch vendor and distributor Sahara. On its side, telephony specialist ENO Telecom has added O2 business offers to its catalog. Swiss digital signage vendor SpinetiX has decided to complement its presence in the country with the appointment of AV and security VAD VIDEOR. Finally, VAD Westcon has opened a new warehouse in Houten, the Netherlands, in order to address more efficiently and rapidly the needs of its resellers in Central Europe, including Germany. The new warehouse, which, with 8000 sqm, is 60% larger than the previous one, also offers integration services for its UC&C, Comstor and Security customers in the region (source: Telecom Handel and IT Business).

Comstor scheme seeks to entice resellers to Cisco security
2016-01-18

Cisco VAD Comstor has made a bid to boost the awareness of Cisco's security portfolio and encourage partners to embrace these offerings, with its Prove the Future initiative.

The scheme sees the availability of a free trial of Cisco's ASA with FirePOWER for partners which will be used to scan customers' networks to spot malicious traffic, and "ultimately help upsell more Cisco security", a company statement said. Comstor is also adding 20 sales and system engineers to support the scheme and will provide training and help with installation. According to Jeremy Butt, EMEA senior vice president of Comstor owner Westcon Group, the scheme is designed to reach out to more partners with Cisco's security offering.

"The benefit is that it raises the awareness of [resellers] who may not have been aware of the full security portfolio that comes from Cisco, and hopefully they will go further with it, try the programme and use the resources and capability," he said. "And for those who may have been aware of it and had maybe put their toe in it, to maybe get their whole feet in the water. I think with the additional capability and resources we have, we are able to support people taking those steps."

The scheme has been rolled out in Austria, Belgium, Denmark, France, Germany, the Netherlands, Norway, Portugal, Spain, Sweden and the United Kingdom and will target between 1,000 and 1,250 resellers. The distributor hopes to get about half of these total partners on board with the scheme.

Butt said the initiative was in reaction to customer confusion in the security market, adding that it aims to drive confidence into resellers when selling Cisco security products.

"I do feel quite strongly about the hand-holding part of the process," he said. "Those initial experiences with any new vendor or technology, I feel it's very important that everyone gets a good taste and a satisfying taste from their first experience."

The launch of Prove the Future from Comstor is in conjunction with Cisco's new Advanced Security Accreditation programme for distributors. This will see Cisco increasing its rebates from five to eight per cent for disties who invest in more security resources (source: Channelnomics Europe).

Westcon opens up about Romanian outsourcing move
2015-11-25

Distributor Westcon has revealed a business process outsourcing (BPO) firm with operations in Romania will take charge of some of its EMEA finance and operations functions. Parent company Datatec announced yesterday that 300 of Westcon's 1,900 EMEA staff would be affected by a "BPO transformation" of its EMEA operations.

Westcon senior vice president David Grant revealed a phased migration of the functions in question will occur between now and mid-2017 and insisted service levels for resellers would not be affected. Although Grant was not in a position to divulge Westcon's BPO partner, he described it as a global outfit "in the top-right of the Gartner Magic Quadrant". "We separated our activities into those we see as transactional and those that add value to the customers and vendors," he said. "Anything that is very transactional we have decided to outsource to another organisation as it gives us scale and efficiency."

The outsourcing project will run alongside Westcon's impending European implementation of a global SAP project, Grant said, adding that affected employees may be offered other roles in the organisation. "It is not a case of everything changing on day one," he said. "Where roles are affected we will give people significant advance notice, as it's the responsible thing to do. We are growing, and while some transactional roles will be eliminated from the business, some new opportunities will be created so we will take as much time as we can to retrain and redeploy staff where it is appropriate to us."

Westcon, which operates through the Comstor and Westcon brands, has order-processing staff in 42 countries in EMEA, Grant said, adding that any staff whose roles are displaced will be offered the choice of staying on to help with the migration. Employee and other fees associated with the migration will cost parent Datatec about €11.5m in its current financial year.

Rival distributor Ingram Micro centralised more EMEA back-office functions to Sofia in Bulgaria last year.

Grant said it made more sense for Cisco, Avaya, Polycom, Juniper and Check Point partner Westcon to partner with a BPO outfit with knowledge of the region. "We have chosen an organisation where it is their core business to provide business processes and support," he said. "We are not experts in sourcing a facility or finding local language specialists and training them on what we do."

Romania, which is where the BPO firm in question will carry out Westcon's transactional work, was ranked fourth in an index of the top global BPO locations this year carried out by Cushman & Wakefield, behind Vietnam, the Philippines and Bulgaria. Grant emphasised that Westcon's "core value-add" will be retained in-house and claimed that neither customer service levels nor its ability to execute would be affected by the move. "Our top 10 vendor partners have all offered to make sure there is good knowledge transfer and are helping to train our BPO staff," he said. "If you think about it, most of our major vendors have some part of their organisation that is outsourced so are completely familiar with what support they can give us."

Graeme Watt, EMEA president at rival distributor Avnet Technology Solutions, confirmed his company has also made some steps towards centralising transactional functions, "but nothing like on the scale we are seeing with Westcon". "It is fair to say that everybody is looking to see how much of that non-technical, more run-rate, transactional operations they can centralise," he said. "We have been talking about it for a while and we will centralise functions and operations where we think it makes sense and keep things local where we think it makes sense." (source: Channelweb United Kingdom).

SimpliVity, Comstor sign EMEA distribution agreement
2015-07-29

VAD WestconGroup has announced the company's Comstor business unit has signed an EMEA partnership with SimpliVity to distribute the company's leading hyperconverged infrastructure platform, OmniStack Integrated Solution with Cisco UCS, through its offices in Angola, Austria, Belgium, Cameroun, Denmark, Dubai, Finland, France, Germany, Ghana, Kenya, Mauritius, Morocco, the Netherlands, Nigeria, Norway, Portugal, Senegal, South Africa, Spain, Sweden, Tanzania, Turkey and the United Kingdom. SimpliVity's hyper-converged infrastructure radically simplifies IT by consolidating all infrastructure and data services below the hypervisor into a single unified stack running on x86 building blocks. SimpliVity hyper-converged infrastructure is delivered at a fraction of cost and with extreme reduction in complexity over legacy IT stacks.

Comstor loses its head
2015-03-18

Germany: Thomas Schoon, who was the managing director of Cisco VAD Comstor, has left the company to head healthcare-specialized service provider März AG. The distributor is now jointly managed by Martin Venmann and Stephan Nolden, respectively its sales and marketing directors.

 

Comstor Deutschland
Address

Comstor Deutschland
Kaiserin-Augusta-Allee 113
D-81929 Berlin
Germany
Phone : +49 (0)30 34603 300
Fax : +49 (0)30 34603 399
Website : http://de.comstor.com
E-mail : news@comstor.de

Other offices
Düsseldorf

Team

Chairman of the Executive Board : Mr Tom Dolan (*** ****** *******)
Vice-president : Mr Andreas Dohmen (*** ****** ********* ** *)
General manager : Mr Martin Venmann (*** ****** ********* ** *)
CFO : Mrs Claudia Albrecht (*** ****** ********* ** ***)
Sales director : Mr Martin Venmann (*** ****** ********* ** *)
Marketing director : Mr Stephan Nolden (*** ****** ********* ** *)
Sales manager : Mr Stefan Seier (*** ****** ********* **)
Sales manager : Mr Matthias Schieske (*** ****** ********* ** ****)
Purchase director or manager : Mrs Nadine Damske (*** ****** ********* ** )
Communication director or manager : Mrs Katrin Schult (*** ****** ********* ** )
Market manager : Mr Thomas Kind (*** ****** ********* *)
Product manager : Mr Thomas Churm (*** ****** ********* **)
Product manager : Mr Kevin Sürig (*** ****** ********* **)
Product manager : Mr Jan Ziegler (*** ****** ********* *)
Market manager : Mr Marcel Weber (*** ****** ********* **)
Market manager : Mr Thomas Kind (*** ****** ********* *)

Information

Creation year : 1999
Handelsregisternummer : Berlin HRB 108023
VAT number : DE 233 060 713
Indirect turnover : 100%
VAD : Networks, security, telecommunications (IP)
Main brands : APC by Schneider Electric, Cisco, Gemalto (SafeNet), Microsemi (PowerDSine)
Clients : ASP, associations, central purchasing companies, corporate resellers, dealers, e-commerce, installers, ISP, IT consulting and service providers, mail-order resellers, maintenance companies, multispecialists, phone shops, service providers, specialized resellers, systems integrators, telecom operators, traders, VAR, web agencies
Employees : 37 people

Products

Accessories
19" accessories, bays and racks
APC by Schneider Electric, Panduit
Headphones and microphones
Cisco TelePresence

Cabling and connectivity
Antennas and cables
Cisco, Cisco (Meraki)
AV cables and connectivity
Cisco TelePresence
Fibre channel/SAN cables and connectivity
Cisco, Panduit
KVM
Cisco
Network cables and connectivity
Cisco, Cisco (Meraki), Microsemi (PowerDSine), Panduit
Optical cables and connectivity
Cisco, Panduit
Phone cables and connectivity
Cisco
Power cables and connectivity
Cisco, Cisco (Meraki), Panduit
Serial cables and connectivity
Cisco
VGA, DVI and HDMI cables and connectivity
Cisco TelePresence

Computer components
Bulk controllers
Emulex an Avago Technologies company

Computers
Other servers
NetApp (Flexpod), Simplivity
X86 servers (32 and 64 bits)
Cisco

Electric protection
Electric protection accessories
APC by Schneider Electric
Line-interactive UPS
APC by Schneider Electric
Off-line UPS
APC by Schneider Electric
On-line UPS
APC by Schneider Electric
Surge protectors
APC by Schneider Electric
UPS management software
APC by Schneider Electric
UPS network adapters
APC by Schneider Electric

Home entertainment and consumer electronics
Remote controls
Cisco TelePresence
Speakers
Cisco TelePresence

Memory
Packaged DIMM DDR3
Cisco
Packaged SODIMM DDR3
Cisco
Packaged specific memories
Cisco

Networks
Acceleration hardware and software
Cisco
Analog modems
Cisco
Audio and video servers
Cisco
Bandwidth management
Cisco
Bridges, gateways and routers
Cisco, Cisco TelePresence
Cache servers
Cisco
CD/DVD servers
Cisco
DSL modems
Cisco
DSLAM
Cisco
Emulation and virtualization software
Cisco
Fax servers
Cisco, Imagicle
GPRS, Edge, 3G and 4G modems
Cisco
High availability
Cisco
Hubs
Cisco
IP cameras
Cisco TelePresence, Sony
ISDN adapters
Cisco
Load balancing
Cisco
Management and supervision software and hardware
Cisco, Cisco (IronPort), Cisco (Lancope), Cisco (Meraki), Cisco TelePresence, Netformx, SecureLogix
Network adapters
Cisco
Peripherals servers
Cisco
Powerline communications
Cisco
Print servers
Cisco
QoS
Cisco
Remote access servers
Cisco
Serial servers
Cisco
Switches
Cisco, Cisco (Meraki)
Test products
Cisco, Cisco (Cognio)
Transceivers and repeaters
Cisco
Wireless access points
Cambium Networks, Cisco, Cisco (Meraki)
Wireless network adapters
Cisco

Original spare parts
Original spare parts
Cisco

Peripherals
Bluetooth adapters
Cisco, Plantronics

POS and AIDC
RFID hardware and software
Cisco

Professional video
Digital signage
Cisco TelePresence
Professional LCD screens (tunerless)
Cisco TelePresence
Visualisers
Cisco TelePresence

Security
Antispam
Cisco, Cisco (IronPort), Gemalto (SafeNet)
Antispyware
Cisco
Antivirus
Cisco
Authentication
Cisco, eIQnetworks, Gemalto (SafeNet), McAfee now part of Intel Security
Content filtering
Cisco, Cisco (IronPort), Cisco (OpenDNS), McAfee now part of Intel Security
Encryption
Cisco, Cisco (IronPort), Gemalto (SafeNet), McAfee now part of Intel Security
Firewalls
Cisco, SecureLogix
Intrusion protection
Cisco, SecureLogix
Log analysis
Cisco, eIQnetworks, Gemalto (SafeNet)
Physical access control
Cisco, Gemalto (SafeNet), McAfee now part of Intel Security
Secure mail
Cisco, Cisco (IronPort), Gemalto (SafeNet)
Security appliances (UTM)
Cisco, Cisco (IronPort), Stormshield
Traffic management
Cisco, Cisco (IronPort)
Traffic monitoring
Cisco, eIQnetworks, Gemalto (SafeNet)
Video security solutions
Cisco
Virtual Private Networks
Cisco
Vulnerability management
Cisco

Services
Added value
Cisco, Emulex an Avago Technologies company
After-sale service
Cisco
ASP and xAAS
Cisco, Cisco (Meraki), Cisco (ScanSafe)
Financing solutions
Cisco
Mail
Cisco
Offsite and online backup
Cisco
Security as a Service
Cisco, Cisco (IronPort), Cisco (ScanSafe)
Training
Cisco, Cisco (Cognio), Cisco (IronPort)
Warranty extensions
Cisco, Cisco (Cognio), Cisco (IronPort)

Software
Mail and groupware software
Cisco (Acano), QuesCom

Storage
Data management software
Cisco, McAfee now part of Intel Security
Fibre Channel controllers
Cisco, Emulex an Avago Technologies company
Fibre Channel hubs
Cisco, Emulex an Avago Technologies company
IDE controllers
Emulex an Avago Technologies company
ISCSI servers
Cisco
NAS servers
Cisco, X-IO
Raid controllers
Cisco, Emulex an Avago Technologies company
Raid servers
Cisco
S-ATA controllers
Emulex an Avago Technologies company
SAN controllers
Cisco, Emulex an Avago Technologies company
SAN hubs and switches
Cisco, Emulex an Avago Technologies company
SAN servers
Cisco
SCSI and SAS controllers
Cisco, Emulex an Avago Technologies company
SCSI and SAS harddisks
Cisco

Telecommunications (IP)
Audioconferencing
Cisco
Micro-switches
Cisco
Music on hold
Cisco
PBX
Cisco
Phone and voice-over-IP
Cisco, Cisco TelePresence, Mitel Networks (Polycom)
Switchboards
Cisco
Teleconferencing
Cisco, Cisco TelePresence

Telephony (analog, ISDN, mobile)
Answering machines
Cisco
Fixed phones (wired or wireless)
Cisco
Subscriptions (voice, data, energy)
Cisco
Telephony accessories
Cisco, Mitel Networks (Polycom), Plantronics

Thin clients
Thin client accessories
Cisco
Thin client software
Cisco
Thin clients
Cisco


Services

Value added services
After-sale consulting, after-sale service, architecture design, audit, authorized training centre, brand-dedicated sales staff, BTO, business plan help, cash-and-carry, co-marketing funds, configuration help, customer loyalty program, dedicated contacts, demo products, demos, direct shipping to final client, e-commerce site, e-mailing, export service, extranet, field sales staff, hardware connection/cabling, hardware installation, hardware tests, help with specifications write-up, hot-line, information newsletter, lead generation, logistics, manufacturer certifications, meeting room, modeling, newsletters, on-site training, online ordering, personalized help, personalized shipping, practice development, pre-sale consulting, product catalog, product loan, product search, project management help, project monitoring and control, project-dedicated sales staff, regular special offers, retail-dedicated sales staff, return-to-base warranty, sales help, seminar centre, shipments tracking, show-room, software customization, software tests, special offer lists, specific preparations, stock taking back, system integration, technology watch, telemarketing, thematic catalogs, training centre, transfer of skills, trial products
Financial services
30-day payment, advance payment, automatic transfer, bank garanty, bill of exchange, cash with order, cash with trade discount, cheque, company security, credit insurance, delegation of payment, draft, factoring, financing solutions, personal outstanding, personalized terms of payment, promissory note, term of payment