India: as cloud computing continues to grow across the Asia Pacific region, broadliner Ingram Micro has announced the availability of the Ingram Micro Cloud Marketplace in the country. Now offered in five countries throughout the Asia Pacific region and 17 countries worldwide, the Cloud Marketplace is quickly gaining widespread traction in India with nearly 200 channel partners already registered and ready to transact on the automated platform. The mounting excitement for the Cloud Marketplace is a true testament to the growing interest and demand for cloud computing in the region.
Initially featuring Microsoft Office 365 through the Microsoft Cloud Solution Provider (CSP) program, the automated Cloud Marketplace empowers channel partners to quickly grow their cloud business by bundling their own cloud services and consolidating invoicing. In addition, channel partners can now seamlessly convert Microsoft Advisor subscriptions to the CSP program on the Cloud Marketplace. The service plan supports the rapid adoption of Microsoft CSP and allows channel partners to own the complete customer subscription lifecycle while recognizing topline revenue.
According to IDC, demand for cloud services in India is growing at a rapid pace. Public cloud services are currently valued in 2015 at €400m, and are expected to grow to €1b by 2019, with a compound annual growth rate (CAGR) of 26.6%.
"With cloud adoption growing steadily in India, we are pleased to deliver the platform, innovative solutions and expertise needed to support cloud business transformation," said Jaishankar Krishnan, Sr. Vice President & Chief Executive, Ingram Micro India. "The availability of the Cloud Marketplace empowers channel partners to lift their customers' businesses to the cloud while growing their own profitability and cloud presence."
The Ingram Micro Cloud Marketplace is an ecosystem of buyers, sellers and solutions that allows channel partners to transform and grow their business by offering instant access to a wide range of innovative cloud solutions from a single online console. Through its automated platform, the Cloud Marketplace delivers streamlined customer management of the complete cloud subscription lifecycle.
"Cloud adoption in India is growing in triple digit percentage year-over-year. We launched the Cloud Solution Provider (CSP) program earlier this year to help SMBs become more competitive with enterprise-grade technology and value-added services from Microsoft cloud. We feel it is important to understand the specific requirements and challenges that SMBs face and help them adopt the cloud in a manner that is financially viable and beneficial for their business", said Meetul Patel, General Manager, SMS&P Business, Microsoft India. "We are excited to be a part of the Ingram Micro Cloud Marketplace in India and look forward to helping both partners and customers get the best that cloud has to offer."
Along with the Cloud Marketplace, Ingram Micro offers additional cloud services and programs designed to further drive channel partner success, including Ingram Micro Cloud Ignite Services, which has been designed to assist channel partners with the data migration and on-boarding needs of their customers, as well as providing free customer service for all cloud solutions purchased on the Cloud Marketplace.
"Ingram Micro has simplified our transformation to the cloud, providing the support needed to uncover new business opportunities and revenue," said Anurag Gupta, Director of Total Application Software. "Through the Cloud Marketplace's automated platform and streamlined processes, we are able to effectively grow our cloud business while delivering greater value to our customers."
The Cloud Marketplace is now available in 17 countries worldwide including, Australia, Belgium, Canada, France, Germany, Hong Kong, Italy, Mexico, the Netherlands, New Zealand, Singapore, Spain, Sweden, Switzerland, the United Kingdom, United States and now, India. To ensure successful business transactions across the globe, the Cloud Marketplace provides multi-language and multi-currency support.
Ingram displays on Canon
Parallels Holdings has entered into a definitive agreement to sell its Odin Service Automation platform, along with the associated cloud management technologies, intellectual property and the Odin brand to American broadliner Ingram Micro for an undisclosed sum.
Going forward, Parallels cross-platform solutions business unit will continue to operate as a standalone company under the Parallels brand. The Plesk business unit, providing web management solutions to more than 10 million small businesses and hosters worldwide, will operate as a standalone company under the Plesk brand. The Virtuozzo business unit, which develops the market leading container virtualization technology will operate as a standalone company under the Virtuozzo brand. All three business units will continue to be owned and controlled by Parallels Holdings.
"We are thrilled that our long-term collaboration with Ingram Micro has reached this new milestone, as it will greatly benefit our Odin Service Automation customers, partners and staff" said Birger Steen, chief executive officer, Parallels Holdings Limited. "At the same time, this provides us with the opportunity to sharpen our focus as a company and continue to deliver market leading products under the Parallels, Plesk and Virtuozzo brands."
The Plesk business will be led by Nils Hueneke, a longtime leader within Parallels and Odin and a veteran in the hosting and cloud business.
"I am excited by the opportunity to take Plesk to the next level," said Nils Hueneke, chief executive officer, Plesk. "We will be laser-focused on our core audience of web designers, developers and hosters to accelerate the evolution of Plesk as the best control panel and web management platform."
Virtuozzo will be led by Rob Lovell who re-joined Parallels in October and most recently held leadership positions at Colt following Colt’s acquisition of ThinkGrid where he was founder and chief executive officer.
"Virtuozzo has been at the forefront of containers, cloud, PaaS and IaaS long before those words entered the mainstream," said Rob Lovell, chief executive officer, Virtuozzo. "With newly gained focus, our customers and partners will see a faster evolution of our roadmap focused on helping them deliver on a wider range of services to their clients using the best in container, virtualization and storage technologies from Virtuozzo."
"We believe this is a great transaction for our respective businesses, associates, partners and customers, and Ingram Micro is excited to deepen support for Parallels Plesk and Virtuozzo product lines as we acquire and increase investment in the Odin Automation platform," said Ingram Micro executive vice president, Nimesh Dave. "Together, Ingram Micro and Odin will offer the ideal combination of expertise, knowledge and commercial relationships for all our customers and partners. Ingram Micro is committed to supporting all existing customers on the Odin platform, while continuing to invest to enhance and improve the technology for the benefit of all."
A third distributor for Dell
Beside broadliners Tech Data (and its infrastructure VAD arm TD Azlan) and MCA Technology, Dell has finally decided to extend its partnership with Ingram Micro to France. By the end of the winter, Ingram Micro will be able to distribute the full portfolio of Dell products, either through its broadline division (volume products) or through its Advanced Solutions division (value products, including servers, storage, security and thin computing products) (source: ChannelBP France).
Distributor Westcon has revealed a business process outsourcing (BPO) firm with operations in Romania will take charge of some of its EMEA finance and operations functions. Parent company Datatec announced yesterday that 300 of Westcon's 1,900 EMEA staff would be affected by a "BPO transformation" of its EMEA operations.
Westcon senior vice president David Grant revealed a phased migration of the functions in question will occur between now and mid-2017 and insisted service levels for resellers would not be affected. Although Grant was not in a position to divulge Westcon's BPO partner, he described it as a global outfit "in the top-right of the Gartner Magic Quadrant". "We separated our activities into those we see as transactional and those that add value to the customers and vendors," he said. "Anything that is very transactional we have decided to outsource to another organisation as it gives us scale and efficiency."
The outsourcing project will run alongside Westcon's impending European implementation of a global SAP project, Grant said, adding that affected employees may be offered other roles in the organisation. "It is not a case of everything changing on day one," he said. "Where roles are affected we will give people significant advance notice, as it's the responsible thing to do. We are growing, and while some transactional roles will be eliminated from the business, some new opportunities will be created so we will take as much time as we can to retrain and redeploy staff where it is appropriate to us."
Westcon, which operates through the Comstor and Westcon brands, has order-processing staff in 42 countries in EMEA, Grant said, adding that any staff whose roles are displaced will be offered the choice of staying on to help with the migration. Employee and other fees associated with the migration will cost parent Datatec about €11.5m in its current financial year.
Rival distributor Ingram Micro centralised more EMEA back-office functions to Sofia in Bulgaria last year.
Grant said it made more sense for Cisco, Avaya, Polycom, Juniper and Check Point partner Westcon to partner with a BPO outfit with knowledge of the region. "We have chosen an organisation where it is their core business to provide business processes and support," he said. "We are not experts in sourcing a facility or finding local language specialists and training them on what we do."
Romania, which is where the BPO firm in question will carry out Westcon's transactional work, was ranked fourth in an index of the top global BPO locations this year carried out by Cushman & Wakefield, behind Vietnam, the Philippines and Bulgaria. Grant emphasised that Westcon's "core value-add" will be retained in-house and claimed that neither customer service levels nor its ability to execute would be affected by the move. "Our top 10 vendor partners have all offered to make sure there is good knowledge transfer and are helping to train our BPO staff," he said. "If you think about it, most of our major vendors have some part of their organisation that is outsourced so are completely familiar with what support they can give us."
Graeme Watt, EMEA president at rival distributor Avnet Technology Solutions, confirmed his company has also made some steps towards centralising transactional functions, "but nothing like on the scale we are seeing with Westcon". "It is fair to say that everybody is looking to see how much of that non-technical, more run-rate, transactional operations they can centralise," he said. "We have been talking about it for a while and we will centralise functions and operations where we think it makes sense and keep things local where we think it makes sense." (source: Channelweb United Kingdom).
Ingram Micro France
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