Network and storage VAD Zycko has launched its new Riverbed SteelCentral demonstration lab. The lab has been designed to show how real workloads, application and coding problems, as well as network, host and database issues can be visualised and pin-pointed. The Zycko facility is a comprehensive end-to-end demonstration environment that ought to help customers relate to the challenges of managing their complex hybrid architectures. With the ability to simulate real work-loads and latencies, customers are able to see how Riverbed solutions can give visibility, control and optimisation of their application architectures. In this environment, customers have a way to show how technology can monitor, manage and resolve business impacts caused by infrastructure issues. The demo lab can be accessed remotely, and is thus available through Zycko offices in France, Germany, Hungary, Italy, Malta, the Netherlands, Norway, Poland, href="http://itdistri.com/fiche/8861/Zycko, ZAO/">Russia, Spain and Sweden.
Broadliner Tech Data has been selected to participate in Microsoft's Cloud Solution Provider program. This program is designed to expand cloud sales opportunities for reseller partners by enabling them to provide direct billing, sell combined offers and services, and directly provision, manage and support products and services. Building on the successful launch of the Cloud Solution Provider program in the company's Americas region over the last six months, Tech Data Europe's appointment as a 2-Tier Cloud Solution Provider (CSP) now completes the portfolio of Microsoft cloud products it offers to the channel. CSP will be integrated into Tech Data's StreamOne cloud platform, which is currently available in France, Sweden and the United Kingdom. Resellers in the remaining countries in Tech Data Europe's footprint will be able to access this service following a progressive rollout of the platform expected to conclude at the end of April 2015. Through its participation in the Microsoft Cloud Solution Provider program, Tech Data will consolidate monthly billing for Cloud Solution Provider subscriptions along with monthly bills for other cloud services so reseller partners receive a single invoice each month. This will enable solution providers to more easily sell Office 365 and Windows Intune subscriptions. Tech Data Europe will also offer additional services to resellers, including support with Office 365 migration.
Industrial computing and connectivity specialist Avnet Abacus has signed a franchised distribution agreement with RRC, which is specialized in power supplies, batteries and battery charging technology. This agreement builds on the existing relationship between the two companies, providing access via Avnet Abacus in Europe to RRC's range of standard and custom battery packs, which are developed using lithium-based technologies. These are complemented by a selection of standard, platform and custom battery chargers. RRC products are targeted for use in diverse sectors, including military, medical, industrial and consumer applications. They are available through Avnet Abacus offices in Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Italy, the Netherlands, Norway, Poland, Russia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
Dave Ellis, who was the local manager of Computerlinks UK before its acquisition by infrastructure VAD Arrow ECS to become its Network & Security arm, has been promoted to EMEA CTO of the group. The lastest role of Ellis at Arrow ECS was director of strategy for the United Kingdom. A replacement is been seeked. In its new job, Ellis has started overlooking the pan-European deployment of Arrow StorageGUARD, a maintenance and support service for NetApp hardware and software products, which was initially run as a pilot in the Netherlands. The service ensures that storage systems are stable and reliable at all times. A cost-efficient programme, it also guarantees the optimal performance of installed NetApp storage technologies. NetApp partners benefit not only from vendor-independent support offered by Arrow with StorageGUARD but also from other support options provided. Optionally, preventive services can be booked that further reduce potential issues with existing storage infrastructures. Resellers can choose between three different levels of support (standard, essential and premium). All three support services include technical remote support around the clock (24/7) as a minimum, as well as corresponding targets for response times and spare part deliveries. From the second level of support – essential support – comprehensive support is guaranteed by one of over 30 qualified, highly experienced and certified Arrow technicians in EMEA. Depending on the requirements, additional service components can be included, such as storage system installation, AutoSupport, advice line through online support, remedial software updates or health check reports. Arrow therefore recommends the essential support package to its customers as a minimum to receive a comprehensive service. Depending on the service package, services can vary greatly from reseller to reseller. It is therefore possible to offer a service tailored to the customer and get an edge over the competition. In the StorageGUARD package, FlexPod support is included free of charge for all Premium support customers until the end of March 2015. With this additional service, Arrow stands out as a central support contact for the entire NetApp, Citrix, Cisco, Microsoft and VMware solution. An existing manufacturer's maintenance contract is still required.
Setron hand in hand with Kingtronics
Passive component vendor Kingtronics has signed a franchise partnership with semiconductor specialist Setron, covering whole Europe. Kingtronics components will be available through Setron offices in Czech Republic, Denmark, Finland, Germany, Hungary, Poland, Sweden and Ukraine.