British broadliner Exertis has announced the availability through its Enterprise UC division of the full range of Mitel’s unified communications and collaboration solutions (UCC) to UK resellers, providing a new procurement route enhanced by a range of value added services. Exertis was previously a distributor for ShoreTel, acquired by Mitel last year.
Gareth Bray, head of commercial - Enterprise for Exertis, said: “Mitel is the number one supplier of business communications systems in Europe, providing a comprehensive range of on premise solutions to meet the needs of any business, any size. Together with our range of professional services that support resellers from pre-sales to implementation, monitoring and maintenance, we can provide a complete solution for either their greenfield or existing customers wishing to scale up their Mitel business.”
According to Gartner’s Analysis for Unified Communications (UC) Worldwide, global end-user spending on UC will grow at a 3% compound annual growth rate from 2016 through to 2021 to reach approximately €38.4 billion in 2021.
“We are seeing significant growth in UC solutions across all business verticals, driven by the requirement for more comprehensive digital collaboration and interaction with customers. With SMB and Enterprise partners adopting on premise and hybrid, private cloud, solutions that use multiple technologies and applications, there is a great opportunity for our resellers to engage with us and offer a Mitel solution”, added Bray.
Denise Bryant, distribution director international at Mitel, said: “more and more customers are looking to embrace advanced unified communications and collaboration to increase their productivity and enhance their customer experience. Extending our partnership with Exertis represents a mutual opportunity to broaden our customer reach in the UK and provide customers with a path to the future. Exertis’ experience, dedicated UC division and highly regarded professional services team creates the right platform to take our products and services to market, and accompany channel partners as well as end customers on their digital transformation journey.”
Exertis provides a full range of professional services, which resellers can white label, designed to equip resellers with the skills, knowledge and confidence to service and support their own customers. These include straightforward ‘break-fix’ through to a 24/7/365 complete managed service that provides pro-active, vendor agnostic monitoring and incident response services. Exertis, uniquely, delivers all services with fully qualified engineers and support staff from its own Technical Assistance Centre (TAC).