Broadliner Tech Data has achieved ISO 9001:2015 certification in several of its locations across Europe. Countries with ISO-certified Tech Data locations now include Austria, Belgium, Czechia, France, Germany, Hungary, Italy, Netherlands, Poland, Romania, Serbia, Slovakia, Spain, Sweden, Switzerland and the United Kingdom. ISO 9001:2015 is an internationally recognised standard for creating quality management systems in organisations in a wide variety of industries around the world. Through an exhaustive auditing process overseen by an independent inspection certification body, Tech Data sales offices and logistics centres have been assessed on numerous factors including attention to quality of service, continuous improvement and repeatable customer satisfaction.
Patrick Zammit, president Europe at Tech Data, said: “obtaining ISO 9001:2015 certification is an important testament to Tech Data’s ongoing commitment to deliver the highest quality of service to the IT channel. It is also a great vote of confidence for Tech Data colleagues across the region who enable us to live up to our culture for continuous improvement on behalf of our valued customers and vendors.” The ISO 9000:2015 quality management system is designed to help organisations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or service. Third-party certification bodies provide independent confirmation that organisations meet the requirements of ISO 9001. Over one million organisations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today.