Updated: Sep 8, 2020
Software specialist DSD Europe is expanding its cloud services offering with Teamleader's CRM solution, specially developed for SMEs. This intuitive cloud solution combines CRM, sales, project management, invoicing and ticketing for streamlined operations: from first contact with the customer to paid invoices.
"With the addition of Teamleader, we can offer our partners, IT resellers and MSPs a more complete range of cloud solutions so they can extend their services to customers", said Laurent Cauwel, Team Lead DSD France and Partners.
Teamleader is distinguished by more than 200 integrations with applications and tools such as Exact Online accounting software, Sage, Dropbox Business and Microsoft Office 365, allowing companies to continue working with their favorite tools while enjoying the benefits of Teamleader. With Teamleader, all tools are 100% linked to the heart of the digital organization in order to work in a well organised and efficient way.
"The advantage for our partners is that, in addition to Teamleader, we also provide the various integrations, such as Dropbox Business and Office 365. They can thus offer their customers a complete set of services from a single platform", adds Laurent Cauwel. "A Teamleader contract can be easily created via the DSD platform and adapted according to consumption. Customers can use all Teamleader features for a fixed monthly fee."
Teamleader streamlines the entire workflow, from first contact with the customer to paid invoices in a single online tool. With the CRM system, you manage all contacts from a clear dashboard and you can easily track requests until you accept a quote. With the project management tool, you keep control of each project, you respect your budget and deadlines. With a few clicks, you can create, send and manage invoices.
"DSD partners who have Teamleader in their portfolio can easily switch to the role of consultant for business process automation. This allows them to expand their services, which technically gives them more opportunities", said Koen Stam, Head of Strategic Partnerships at Teamleader.