Broadliner Ingram Micro and Partner Care have announced a strategic partnership to support partners within Microsoft's Cloud Solution Provider (CSP) program. Partner Care is the personal guide for Microsoft and helps CSP partners with all their Microsoft related questions. All of Partner Care's services are now available through the Ingram Micro Cloud Marketplace in Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Italy, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom.
Partner Care creates the best possible customer experience for Microsoft partners and helps partners to understand Microsoft even better. Partner Care achieves this by offering personal guidance, optimising administrative institutions, supporting Microsoft partners in achieving their Microsoft learning goals, optimising the Microsoft incentives and answering Microsoft questions. Microsoft partners learn to fully utilize Microsoft's tools thanks to Partner Care to create the best possible solutions and customer experience for their own customers.
Sebastiaan Smits, Global Lead Development Partner Care, says: "Partner Care is growing fast, which is why we were looking for a global strategic growth partner with a sense of quality customer experience. With Ingram Micro, we have found a distributor that can support our growth, ensure the quality of our customer relationships and further expand the implementation of our services."
"We are committed to providing our partners with the best solutions, services and benefits to succeed in their cloud business", says Paul Hermans, Director Cloud & Software Benelux Ingram Micro. "Partner Care is a great addition to our Cloud Marketplace. With Partner Care, our Microsoft partners have a single point of contact that can answer all Microsoft-related questions 24 hours a day, from simple product questions to more complex questions about rebates and incentives."