Broadliner Ingram Micro has unveiled a new addition to Ingram Micro Cloud’s UK Cloud Marketplace. Cloud solution ITagree provides legal agreements for partners to use with customers, to help partners manage customer expectations with certainty and reduce time spent addressing customer issues. Ingram Micro Cloud’s Cloud Marketplace will provide partners with comprehensive, easy-to-read legal agreements that suit their business, allowing partners to modify and draft their own agreements, all on monthly plans. The partnership directly supports ITagree’s plans to expand globally into the EMEA market following a successful launch in the New Zealand and Australian distribution channels.
Anne Hall, Founder and CEO of ITagree expresses her enthusiasm for developing a channel-led solution in the UK channel to support partners’ progression in legal agreements: “partners all over the world need agreements and the areas they need to agree with customers are largely the same no matter which country they are in. Rather than adapting the approach of a traditional law firm, we are able to equip our customers with the capabilities and resources they need to revolutionise their competitive advantage.”
Being a channel-led cloud solution which seeks to support MSPs in the legal agreements they need, ITagree is solely distributed through Ingram Micro across the globe, most notably in Germany, Switzerland, New Zealand, Australia and now the UK. The market opportunity for channel services is growing rapidly as customer experience and support is differentiating many value-added distributors from other players in the industry, making legal agreements-as-a-service a strong resource to aid partners’ relationships with their end-users.
Scott Murphy, Director of Cloud and Advanced Solutions at Ingram Micro UK&I, is in accord with the enablement of partner scalability: “Ingram Micro is always seeking new ways to offer our partners added value around the solutions we provide. By extending our services, we can really start to drive extensive relationships with our partners and understand their businesses beyond the traditional support that IT distributors typically provide.”
Ingram Micro UK&I is fortunate to add a new, innovative service to their cloud portfolio to complement the recent expansion of their own support services through the establishment of their Centre of Excellence. Enabling partners to build and scale their cloud businesses, ITagree is set to be a valuable addition to ensure ease of operation not just in consuming cloud solutions but serving their end-users with more transparency, swift execution and trust.