• Alain Godet

Avaya Chooses Itancia for its UCaaS Solution


Mathieu Galvaing, Sales Director at Itancia

French telecom VAD Itancia and Avaya, the global leader in communications and collaboration solutions, have announced that Itancia has become a Master Distributor to market the new Avaya Cloud Office offering by RingCentral in France.


The partnership agreement means that Itancia will be ready to offer Avaya Cloud Office to its agents in France when the solution is launched in September. Itancia will thus strengthen its commercial offer dedicated to unified communications by adding the new Avaya Cloud Office solution, which will ensure that companies can communicate and collaborate seamlessly through multiple channels.


Avaya Cloud Office combines RingCentral's industry-leading Unified Communications as a Service (UCaaS) platform with Avaya phones and services to create a high-value, all-in-one solution that delivers cloud services with extended communication and collaboration capabilities (calling, team messaging, video conferencing, file sharing, etc.) for businesses of all sizes. Avaya Cloud Office is an open and customisable solution that can be easily coupled with third-party applications.


Complementing the existing distributors and resellers with whom Avaya will continue to work, this new distribution model will enable Avaya to meet the growing demand for cloud services and reach partners whose expertise is not initially traditional telephony.


Master Distributors will simply need to obtain commercial certification and undergo rapid technical training to begin reselling the solution. They will then be able to connect customers and prospects directly with Avaya, who will then take over the contracting, provisioning, management and billing of communication services for the customer.


Mathieu Galvaing, Sales Director at Itancia, said: "we are very pleased to be the first Master Distributor in the French market selected to distribute the Avaya Cloud Office solution. This offer will enable us to expand our portfolio of unified communications solutions in the Cloud and meet the growing demands of our resellers in this area. We are convinced that the performance and simplicity of the Avaya Cloud Office offer combined with our expertise in unified communications will ensure our partners have one of the best solutions on the market."


Emmanuel Schupp, General Manager France at Avaya, said: "Itancia's influence and expertise in France make it a strategic distributor for Avaya Cloud Office. The value that Itancia brings to its customers throughout its sales process and the relationships that the organisation maintains in the market will help us accelerate the adoption of Avaya Cloud Office in France. At a time when unified communications is transforming faster than ever, we are convinced that Itancia is the right player to deliver our technology to those who need it."