• Alain Godet

Tech Data Partners with MendIT to Offer Extended Warranty and Repairs


James Reed, managing director Endpoint Solutions, Tech Data Ireland and UK
James Reed, managing director Endpoint Solutions, Tech Data Ireland and UK

Broadliner Tech Data has entered into a partnership with MendIT, one of the UK’s leading providers of extended warranties, insurance, and onsite repairs, and will offer the company’s nationwide services as part of its complete lifecycle management programme.

With immediate effect, Tech Data’s retailer and reseller partners will be able to quote their customers for extended and on-site warranties and repair services provided by MendIT. More than 300 different contracts, covering all major hardware brands, are available for resellers to offer to their commercial and public sector customers. Burnley-based MendIT offers services on all leading vendors of laptops, PCs, tablets, and mobile phones.

The partnership adds to Tech Data’s growing portfolio of lifecycle services, which include the Tech Data Renew trade-in scheme, under which end-user customers can release the residual value of their old equipment, making new investments more affordable. Tech Data’s Tech-as-a-Service offering provides an easy way for partners to offer hardware, software, and services on a monthly subscription basis.

By making MendIT’s services available, Tech Data is providing resellers with the opportunity to deliver more to their customers and drive higher revenues and profits. Tech Data has appointed a full-time business development executive, Rachel Baker, to support partners in identifying and winning business with MendIT.

James Reed, managing director Endpoint Solutions, Tech Data Ireland and UK, said: “this agreement with MendIT is a valuable addition to our lifecycle services portfolio. This, along with our other lifecycle offerings, provides our partners with a complete services ecosystem that allows them to offer more value and investment protection to their customers and drive higher revenues and profitability.

Commenting on behalf of MendIT, Andrew Derbyshire, Sales Director, said: “Tech Data is the UK’s leading technology distributor, and this partnership is a landmark for MendIT. By making our services an integral part of their lifecycle proposition, Tech Data is opening up huge additional potential for us to reach out to more partners, help them to grow their sales and deliver more value to their end user customers.

MendIT is a leading UK supplier of extended warranties and insurance cover for laptops, tablets, smartphones, desktops, and other hardware devices. It provides a professional and cost-effective solution for any customer looking to protect their technology investments. MendIT’s fully-trained and accredited team of engineers provide first-class repair services, giving customers complete peace of mind from the first point of contact to the last.

As part of its launch plan, Tech Data is offering a free OtterBox protective case for mobile phones on selected MendIT contracts. OtterBox specialises in producing mobile device cases that are resistant to water, shock, drops and other kinds of trauma.

24 views